Are you new to Georgia Gwinnett College? Information Technology (IT) offers resources for all employees. You can get started by reviewing the items below.
IT Essentials
Discover key services and systems.
- Review your GGC Account
All new employees must setup their GGC Account to access systems and services such as email, OneUSG, Grizzly Den. To set a preferred first name for your account update your personal details in OneUSG. - Set Up your Multifactor Authentication with the Microsoft Authenticator app
The GGC Account is secured using multifactor authentication (MFA). The recommended authentication method is the Microsoft Authenticator app. - Check your Office365 Email via Claw Mail
Access your Office365 email also known as Claw Mail using your username@ggc.edu employee email address for official college communications. Be sure to review best practice tips to secure your email. - Set Up GGC Wireless Access
GGC Wireless is the name of the GGC wireless network. You may also use eduroam to connect to the wireless network. Guest access is available. - Set Up your Phone & Voicemail
GGC offers office phones with voicemail. Some employees may be eligible for MS Teams Calling also referred to as a softphone.
IT Services
Discover services to increase productivity.
- Prepare for Online and Hybrid Meetings
Microsoft Teams is preferred for most college-internal meetings and can be used with guests. - Access Cloud Storage and Shared Documents
OneDrive is available for storing files and collaboration. - Review Software Availability
You can download and install up to five copies of Microsoft Office to use on devices. You can also access Adobe Express for a variety of multimedia needs. Review other software options. - Access Protected Resources with the VPN
Using the college’s virtual private network (VPN) allows you to access certain resources from off-campus locations. - Learn more about IT Services and Software
All employees are required to complete Cybersecurity training when first hired and twice annually. You have access to a vast catalog of online training offered via LinkedIn Learning. - Locate Printers/Copier/Scanners
Your Claw Card gives you access to Claw Print.
Teaching Resources
Discover services to support teaching.
- Set Up a class in MyCourses
MyCourses is the college’s supported learning management system. MyCourses Central offers guidance on using MyCourses features and recommendations for designing courses. - Schedule Zoom Meetings
Setup and configure your Zoom account for online class meetings. Zoom is tightly integrated with MyCourses. - Check out Available Classroom Technology
Be sure to review the features of your classroom. You can also request a demonstration of the classroom technology. - Review Available Learning Technologies
Review technologies such as Respondus LockDown Browser and ProctorU for online proctoring, Kaltura for video hosting, and Turnitin for plagiarism detection. - Make your Course Accessible
Accessibility is a priority at the college. Videos you intend to share with students must be captioned. The Ally integration with MyCourses will help you identify and correct course content with potential accessibility issues.
Need Help?
Contact the GGC Help Desk
Email: helpdesk@ggc.edu | Web: helpdesk.ggc.edu | Phone: 678-407-5611
Check status.ggc.edu for system and services availability.
Learn more in IT Workshops – OR- Schedule a 1-1 Consultation