Zoom – IT Service Catalog

Digital Content Accessibility: Multimedia

Tips for Improving Video Accessibility

Accessibility / March 18, 2026

Video content presents unique accessibility challenges. Video is typically paired with audio, so your audio (narration, interview dialogue, background music, etc.) and video must both be accessible. In the event someone is unable to view your video, the audio should provide the necessary content and context. If someone is unable to hear your audio, the video should provide the necessary content and context. Videos are made accessible primarily through captions and […]

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Summer 2025 Information Technology Updates

IT News / May 8, 2025

Introduction Welcome to the Summer 2025 semester! Information Technology (IT) has made some changes during the break between spring and summer semesters. Take a moment to familiarize yourself with changes you may encounter and some announcements you may have missed. Reminders Status Updates Curious about whether a service or system is experiencing an issue? Review status.ggc.edu.

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Spring 2025 Information Technology Updates

IT News / December 12, 2024

Introduction Welcome to the Spring 2025 semester! Information Technology (IT) has been updating technology around campus.  Take a moment to familiarize yourself with changes you may encounter and some announcements you may have missed. Reminders Status Updates Curious about whether a service or system is experiencing an issue? Review status.ggc.edu. MyCourses Workshops IT has scheduled online

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Start-of-Semester Reminders

IT News / January 10, 2024

Welcome back, Faculty! GGC Information Technology (IT) has a few start-of-semester reminders to help provide a smooth start to the Spring 2024 semester. Single Point of Contact IT has transitioned to a single point-of-contact model for all technology support requests. The Help Desk is the central point of contact for all requests. This includes but

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Getting started with Zoom (Students)

Classroom Technology / August 14, 2023

Sign in to Zoom for the first time If you are using Zoom for the first time this semester, it is important to set up your GGC Zoom account. Once you sign in to Zoom, your GGC Zoom account will be activated. Your Zoom account is tied to your GGC email address and uses Single

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Welcome to Fall 2023!

IT News / August 4, 2023

Welcome to the Fall 2023 semester! Information Technology (IT) has been busy over the summer updating technology around campus. Take a moment to familiarize yourself with changes you may encounter and some announcements you may have missed. Single Point of Contact IT is transitioning to a single point of contact model for all technology support

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Zoom Updates for Fall 2023

Software / August 4, 2023

New updates are available in the Zoom tool in MyCourses for Fall 2023! These updates include improvements to the authentication process, improvements to existing features, and the addition of new features. Please contact helpdesk@ggc.edu if you encounter any problems or have questions.

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MyCourses Offers Accommodation Features and Services

MyCourses / May 23, 2023

Disability Services may notify instructors that specific students require accommodations within a course such as: MyCourses and its integrated tools such as Zoom and Kaltura can assist you with supplying the necessary accommodations. Extended Time If a student requires extended time on a quiz, you may set special access per quiz via the Quiz Tool.

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MyCourses and Related Technology Changes for Summer 2023

MyCourses / May 1, 2023

Information Technology (IT) has made changes to the default MyCourses course navigation experience and updated some MyCourses integrations. The providers of some of our related technologies have also released new features that you’ll want to review before you kick off your Summer 2023 courses. Updates New student resources IT has created the MyCourses Orientation

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Academic Technology Updates for February 2023

IT News / February 21, 2023

We have new updates for MyCourses and Zoom! The MyCourses updates will be available this Friday, February 24th. Zoom updates are already available. See below for details, and please contact helpdesk@ggc.edu if you encounter any problems or have questions. MyCourses Zoom Did you know? You can use Demo Student to fully experience the student perspective in your

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