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GGC Office of Information Technology
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  • About IT
  • Claw Mail
  • My Courses
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  • Get Help!

Miniseries: Artificial Intelligence and the implications for Teaching and Learning

Artificial Intelligence, Best Practices / By Tracy Burge

The Center for Teaching Excellence, School of Liberal Arts, and Information Technology are happy to offer a miniseries on artificial intelligence and the implications for teaching and learning. Episode 1 …

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Poll Everywhere to Be Discontinued

Information Security, IT News, MyCourses, Polling / By Tracy Burge

Information Technology (IT) will discontinue Poll Everywhere on July 27, 2023.  Rationale  Poll Everywhere will be discontinued for the following reasons:  Timeline  Alternate Solutions  Zoom, Microsoft Teams, and Microsoft Forms …

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Academic Technology Updates for February 2023

Front Page, MyCourses, Zoom / By Jackie Barkson

We have new updates for MyCourses and Zoom! The MyCourses updates will be available this Friday, February 24th. Zoom updates are already available. See below for details, and please contact helpdesk@ggc.edu if …

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MyCourses Provides Instructors a Student Experience

Did you know?, Front Page, MyCourses / By Tracy Burge

MyCourses allows instructors to experience courses from the student perspective in 2 different ways. Option 1 (preferred): Demo Student The Demo Student is a “student” added to every courses’ classlist. …

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Technology Help Resources for Students

Best Practices, Front Page, MyCourses, Uncategorized, Zoom / By Jackie Barkson

Welcome new and returning GGC students! As the Spring 2023 semester gets underway, you may be wondering what technology help resources are available to you on and off campus. This …

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Academic Technology Updates for January 2023

Front Page, MyCourses, Uncategorized, Zoom / By Jackie Barkson

We have new updates for MyCourses and the Pulse app! See below for details, and please contact helpdesk@ggc.edu if you encounter any problems or have questions. MyCourses Pulse App Did you know? …

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Things to Note for Spring 2023

Best Practices, Classroom Technology, Information Security, IT News, Learning Spaces, MyCourses, Proctoring, Zoom / By Tracy Burge

Classroom Technology Updates Hyflex Upgrades During the winter break, eight classrooms received hyflex upgrades. The rooms are: A1430, A1520, A1900, A1920, A1940, C2240, C2250, and H1139.  Some of these spaces …

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Spring 2023 Classroom Technology Tips & Reminders

Best Practices, Classroom Technology, IT News / By Tracy Burge

Information Technology (IT) has a few tips and reminders for helping IT support the technology in classrooms this spring semester! 

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Academic Technology Updates for December 2022

Best Practices, Front Page, IT News, MyCourses, Proctoring / By Jackie Barkson

We have new updates for MyCourses, Turnitin, and more! See below for details, and please contact helpdesk@ggc.edu if you encounter any problems or have questions. MyCourses Turnitin: Draft Coach Draft Coach is Turnitin’s …

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Five Steps for Preparing your MyCourses Classes for Spring 2023

MyCourses / By Tracy Burge

The following five steps can help you prepare your MyCourses class for the start of the semester.  If you need assistance, please submit a help desk request or request a …

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Contact the Help Desk:

Phone: 678-407-5611
Email: helpdesk@ggc.edu
Web: helpdesk.ggc.edu


Visit us:

Building A, Room 1040
Hours of Operation
Monday-Thursday: 7:30am - 7:00pm
Friday: 7:30am - 5:00pm
Saturday: 10:00am - 2:00pm
Sunday: CLOSED

For Urgent Classroom Technology Support:

Phone: 678-407-5555

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