Acquisitions

At GGC, the Information Technology (IT) team facilitates and manages acquisition requests for new audio-visual spaces, computer hardware, and computer software. The IT team also consults and supports requests for IT Projects from GGC employees, requests for data and data risk assessments, and third-party integration with MyCourses. On this page, you will find the appropriate form, and an explanation ( when applicable) of the acquisition process, for each acquisition type. If you have any questions, or need additional assistance, please contact the Help Desk using the contact information at the bottom of this webpage. 

Audio-Visual Acquisitions

Audio-Visual consultations are available to all college employees to help make decisions on how to acquire audio-visual equipment and/or solutions. You may wish to review the IT AV policy and the GGC IT Audio-Visual Standards Handbook and then request a brief consultation.  

Modification to the Audio-Visual Experience in a Space  

All requests for additions or modifications to the audio-visual experience should be based on the IT AV policy and the GGC IT Audio-Visual Standards Handbook.  Requests to add or modify the audio-visual experience in spaces such as meeting/conference rooms, classrooms, laboratories, or event spaces must follow these steps:  

  • Obtain approval for the addition/modification using Space Management policies and procedures.  
  • Submit an IT Project Request. IT will use the project request to initiate a project which may include consultations, proposal/quote development, and timeline development.  

Purchase Audio-Visual Equipment Only  

Requests to purchase audio-visual equipment only (no installation services, no programming, services, etc.) are subject to the IT AV policy and the GGC IT Audio-Visual Standards Handbook. To discuss equipment needs, request a consultation.  

Computer Hardware Requests

To facilitate the acquisition of hardware devices such as laptops or servers, users must begin by submitting a “Computer Request Quotes” service request. A senior Help Desk member will then review your request. If necessary, a consultation will be arranged to discuss the request in detail. Upon approval, a quote will be added to your ticket. You must then procure a Purchase Order (P.O.) from the Purchasing department and upload it to your ticket. The Help Desk will finalize the order once the P.O. is received.

Click here to view a PDF that explains the acquisition processes

Data and Data Risk Assessment Requests

At GGC, those who have requests for data to support research, fund acquisitions or grants, must fill out a data request. The data request will tell us about your need for data, its use and audience as well as any other essential information about why the data is being requested. Based on your needs, the appropriate office will be notified and get back to you as soon as possible. Click here to be directed to the Data Request Form. Form requires SSO authentication.

Data Risk Assessments 

When making a request, you may be asked to fill out a data risk assessment form to determine if your request aligns with GGC information policies. Click here to be directed to the Data Risk and IT Assessment short form. 

IT Project Request

To initiate a project which may include consultations, proposal/quote development, and timeline development, you will need to submit an IT Project Request using the IT Project Request form. Project requests must be submitted by a GGC employee and are given priority based on their alignment with the GGC Strategic plan.

Click here to be taken to the IT Project Request Form

MyCourses Integration Request

College employees that would like to integrate a third-party application into MyCourses should review MyCourses Integration Requests page at https://itservices.ggc.edu/mccentral/mycourses-integrations/

New Software Requests

Any request for new software must go through the new software request form to ensure both efficiency and security compliance. Our process involves submitting a Software Installation Request( link requires SSO authentication), verifying existing licenses, security vetting for new software, and personalized deployment planning. The linked document below will outline the steps you will follow to request the installation of software on a GGC-managed computer. 

Click here to view a PDF that explains the acquisition processes

Need Help?

Contact the GGC Help Desk

Email: helpdesk@ggc.edu | Web: helpdesk.ggc.edu | Phone: 678-407-5611

Check status.ggc.edu for system and services availability.

Learn more in IT Workshops – OR- Schedule a 1-1 Consultation